We’re probably likely all aware of or utilized voice-recognition technology in some way or the other. All of the major tech companies have released systems to support voice technology. Voice Recognition, Amazon Alexa, Microsoft Cortana, and, Apple Siri are all examples.
More organizations have been experimenting with personal voice-recognition technologies for developing apps and tech-business in recent years. As a result of the benefits, there has been a rise in consumption and knowledge among buyers.
Google Assistant first appeared on Google Pixel devices and Google Home. It’s now available on all modern Android devices, including Wear OS, Android TV, and Nvidia Shield, as well as cars with Android Auto support.
Google Assistant is not just available on Google Home, but also on smart speakers from Sony, Sonos, LG, and Panasonic.
It supports a wide number of smart home devices in addition to Google Home, including Philips Hue, Nest, and Ikea’s Tradfri products. Nearly everyone has access to an assistant.
Google Assistant Voice is also available on Wear OS-based wearables. Users may use their watches to ask the Assistant to execute tasks on their devices, such as a reply to a message, adding an appointment to their calendar, or turning on their lights.
It has many advantages for businesses which are discussed below.
Chabot for better customer service
These voice-activated technology-enabled chatbots are a terrific approach for companies in the e-Commerce business to delight customers by providing them with the convenience of online buying on any device. Additionally, businesses obtain data from consumers depending on their interests, device, cart/purchase history, access location, search history, and other factors. The information gathered can be utilized to develop tailored marketing campaigns and boost your company’s search engine optimization (SEO).
Helps in marketing the business
Marketers can reach clients at a time in their purchasing experience when they are ready to buy using voice assistants. Marketers can utilize promotional efforts like instant digital vouchers to entice customers who have used their voice assistants to inquire about a certain product or service. Instead of searching for coupon codes, the discount is already available for the buyer to use, thus encouraging them to make the transaction.
Reduces the language barrier
Most people have to cope with language hurdles while traveling overseas or even when interacting with content on the internet. So, what’s the answer? To help overcome the language barrier, virtual assistant technology with automatic translation is included.
Google’s assistant, for example, supports 27 different languages and is working on adding more. As a result, being able to engage with customers in their local language can undoubtedly result in an improved user experience and more revenue for you.
Creates better workspace for employees
Voice assistants also make it possible to create smart and connected workplaces. When a voice-activated personal assistant recognizes that a specific area of the workplace will be unoccupied, it can communicate with smart office solutions to switch off lights and other utilities until the area is required. Simply connect a nest thermostat to your virtual assistant and tell it when you’re leaving the office, and your heating and lights will be switched off. Additionally, simple voice commands may be used to order office and business resources, as well as set up to send notifications when supplies are running low.
Offers an immersive experience
Google Assistant has exceptional voice recognition, allowing users to converse with it as if they were conversing with a human. Through conversational engagements, users can use voice commands to search for objects and control gadgets. Companies can leverage this power to provide customers with unique experiences by immersing them in their brand’s environment for example, through functionality like booking a table at a restaurant.
Does your Android phone have Google assistant?
Say “OK Google” or press and hold the power button – or tap the microphone in the Google search bar – to see if your phone has Google Assistant. That is the assistant’s starting point, after which you can type or talk and the assistant will answer. Typically, you’ll be prompted to customize Assistant during the first setup of an Android.
One thing is certain. Technology for personal voice assistance is here to stay. Simply speaking a device to complete duties is an exciting invention that opens up a slew of possibilities, particularly for enterprises. Voice-to-text technology is primed to continue to influence consumer behavior, requiring businesses to prepare to meet consumer expectations if necessary.
Getting into the speech technology field now will undoubtedly make a big difference and provide your company with a competitive advantage in a crowded market. You may need to experiment for a while to better understand what works for your business and to keep up with the continuing growth of voice assistant devices, and technological advancements such as artificial intelligence, applications, and user segments.